at77com Privacy Policy

This Privacy Policy ("Policy") sets out how at77com ("at77com", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to registered players and visitors ("you", "your") of the at77com platform accessible at https://at77com.net and its associated mobile applications and downloadable software.

at77com is committed to handling your personal data responsibly and in compliance with applicable data protection legislation. By registering an at77com account, making a deposit, or otherwise using the at77com platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside at77com's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website and are incorporated by reference. If you do not agree with any aspect of this Policy, please discontinue use of the at77com platform and contact our support team to request account closure.

For the purposes of applicable data protection law, at77com is the data controller in respect of the personal data you provide when using the at77com platform. This means that at77com determines the purposes for which your personal data is processed and the means by which that processing takes place.

at77com operates under an internationally recognised gaming licence that imposes specific data handling and anti-money laundering obligations on us as a licenced operator. All data processing carried out by at77com is consistent with those regulatory requirements.

Where at77com engages third-party service providers to process personal data on its behalf (for example, payment processors and identity verification providers), those parties act as data processors and are bound by contractual obligations to process your data only on at77com's instructions and to maintain appropriate security standards.

at77com collects the following categories of personal data from players:

at77com does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity document verification.

at77com collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated technical collection: Technical and usage data collected automatically when you access the at77com platform through cookies, log files, pixel tags, and similar tracking technologies. See Section 8 for full cookie details.
• Third-party sources: Identity and fraud-screening data received from regulated KYC and AML verification providers to whom you have been referred as part of at77com's onboarding process.
• Payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing partners when you initiate a deposit or withdrawal.

at77com processes your personal data only for specific, legitimate purposes. The table below summarises those purposes and the legal basis for each:

at77com does not sell your personal data. We may share your data with the following categories of third parties strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency gateway providers, solely to execute your deposit and withdrawal instructions.
• KYC and AML providers: Regulated identity verification and sanctions screening service providers who assist at77com in meeting its compliance obligations.
• IT and platform infrastructure providers: Cloud hosting, CDN, and cybersecurity vendors who process data on at77com's behalf under strict contractual controls.
• Customer support platforms: Third-party live chat and ticketing software providers used to deliver at77com's 24/7 support service.
• Regulatory and law enforcement authorities: Where at77com is required by law, court order, or its gaming licence conditions to disclose player data to competent authorities.

In every case where at77com shares personal data with a third-party processor, we require that the processor maintains data security standards at least equivalent to those applied by at77com itself.

at77com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the lifetime of your at77com account and for a minimum of 5 years following account closure, in accordance with AML regulatory requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required under applicable financial crime prevention regulations.
• KYC documents: Retained for a minimum of 5 years following the completion of the verification process or account closure, whichever is later.
• Support communications: Retained for 3 years from the date of the communication, or longer if the communication relates to an ongoing dispute.
• Technical and usage logs: Retained for up to 12 months from collection, unless required longer for security investigation purposes.
• Marketing consent records: Retained for the duration of your marketing opt-in plus 3 years after withdrawal of consent, as evidence of prior consent.

Once the applicable retention period has expired, at77com will securely delete or anonymise the relevant personal data in a manner that prevents reconstruction or identification.

at77com uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, remember your preferences, and analyse how the platform is used. The following types of cookies are deployed on at77com:

• Essential cookies: Required for the at77com platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core site functionality.
• Functional cookies: Used to remember your language preferences, display settings, and last-used payment method for a faster deposit experience.
• Analytics cookies: Used to collect aggregated data about how players navigate the at77com platform, which pages perform well, and where usability can be improved. No individual player is identified in analytics reports.
• Security cookies: Used to detect and prevent fraudulent logins, bot activity, and account takeover attempts. These are essential for player account protection.

You may manage non-essential cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the performance of the at77com platform or prevent some features from working correctly.

at77com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and at77com's servers
• AES-256 encryption for sensitive data stored at rest in at77com's databases
• Multi-factor authentication options for player account login
• Regular third-party penetration testing and vulnerability assessments of the at77com platform
• Strict access controls limiting staff access to personal data on a need-to-know basis
• 24/7 intrusion detection and real-time security monitoring
• Regular staff training on data protection and information security best practices

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, at77com will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

As an at77com player, you hold the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that at77com holds about you. at77com will provide this within 30 days of a verified request.
• Right to rectification: If any personal data held by at77com is inaccurate or incomplete, you have the right to request its correction. Minor corrections (such as name spelling) can be made directly through your account profile.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to at77com's legal retention obligations under AML and gaming licence requirements.
• Right to restriction: You may request that at77com restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: You may request that at77com provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object to at77com's processing of your personal data where that processing is based on legitimate interests. You may also withdraw marketing consent at any time.
• Right to lodge a complaint: If you believe at77com has mishandled your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority.

To exercise any of the above rights, please contact at77com's support team via live chat or by emailing [email protected]. at77com may need to verify your identity before processing a data rights request.

The at77com platform is strictly prohibited to individuals under the age of 21. at77com does not knowingly collect or process personal data relating to anyone under 21 years of age.

Age verification is a core component of at77com's KYC process. All players are required to confirm their date of birth at registration and to provide a government-issued identity document proving their age upon request. Where at77com identifies or has reasonable grounds to suspect that a registered player is under 21 years of age, the account will be immediately suspended, all pending transactions voided, and any balance returned subject to verification.

at77com's primary infrastructure is hosted in data centres operating under the regulatory framework of at77com's licensing jurisdiction. In the course of providing its services, personal data may be transferred to and processed in jurisdictions outside Pakistan, including by third-party service providers such as cloud infrastructure providers, KYC platforms, and international payment processors.

Where such transfers occur, at77com ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that which applies under this Privacy Policy. These safeguards include contractual data processing agreements based on recognised standard contractual clauses and, where applicable, assessments of the data protection standards of the receiving jurisdiction.

By using the at77com platform and accepting this Privacy Policy, you consent to the transfer of your personal data to other jurisdictions as described in this section, subject always to the protections described herein.

at77com may send you promotional communications by email, SMS, or push notification where you have provided your express consent to receive such communications at the time of registration or through your account settings. Marketing communications from at77com may include:

• Welcome bonus and first-deposit offer notifications
• PSL, ICC cricket season, and sports betting market alerts
• New slot game and live casino launch announcements
• Reload bonus, cashback, and weekly promotion updates
• Responsible gaming reminders and account activity summaries

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "Unsubscribe" link in any at77com marketing email
• Updating your notification preferences in your at77com account settings
• Contacting at77com support via live chat or email

Withdrawal of marketing consent will not affect your ability to use at77com's core platform services. You will continue to receive essential transactional communications (such as deposit confirmations and account security alerts) regardless of your marketing preference.

at77com reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or at77com's data processing practices. The effective date at the top of this page will always reflect the date on which the current version of this Policy entered into force.

Where a change to this Policy is material — meaning it significantly affects how your personal data is collected, used, or shared — at77com will notify registered players by email and by displaying a prominent notice on the at77com platform at least 7 days before the change takes effect. Your continued use of the at77com platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how at77com is protecting your information. If you have any concerns about a change to this Policy, please contact our support team before the change takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way at77com handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on every page of the at77com platform. Average response time under 2 minutes. This is the fastest way to reach us for data rights requests and privacy queries.
• Support Email: [email protected] — responses within 4–6 hours for standard queries; within 30 days for formal data subject access requests.

When submitting a data rights request by email, please include your registered at77com username and the email address associated with your account so that we can verify your identity and locate your data promptly. at77com will never charge a fee for responding to a data rights request unless the request is manifestly unfounded or excessive.